Shipping policy

Shipping Policy – UrbanVault

At UrbanVault, we aim to deliver your orders quickly and safely.

Shipping Time

Orders are processed within 1–2 business days.

Delivery usually takes 3–7 business days depending on your location.

Delays may occur during holidays, festivals, or due to courier issues.

Order Tracking

Once your order is shipped, you will receive a tracking ID through email or WhatsApp/SMS.

Shipping Charges

Free shipping may be available on selected products or minimum order values.

Shipping charges (if any) will be shown at checkout.

Delivery Areas

We currently ship across India. Some remote locations may require additional delivery time.

Incorrect Address

Please ensure your shipping address and contact details are correct. UrbanVault is not responsible for delays or failed deliveries caused by incorrect information.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, contact us within 48 hours of delivery/update, and we will assist you as quickly as possible.

Contact Us

For shipping-related questions, contact us through our official Instagram page or customer support channel.